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SHIPPING & RETURNS
SHIPPING AND DELIVERY TIMES
The delivery time in Spanish territory and Balearic Islands is 24-48 hours for items in stock and 5-15 business days for personalized items or temporarily out of stock.
In case of wrong selection, change of size or any other modification of the original order, the product must be sent with its labels and in perfect condition, within a period not exceeding 30 days.
If the received order presents some defective product or simply is not satisfied with what has been received, the process of change will be as follows:
Note: refunds through PayPal have a non-refundable commission of € 0.35.
Freejump has become a reference in the innovation of high technology products related to the performance, comfort and safety of riders and their horses. Since 2001, when it was established, close and constant collaboration with the best riders in the world has continuously improved the competitiveness of its products.
Freejump is a partner of the largest French competition (Bordeaux Jumping / La Baule CSIO / Les Etoiles de Pau CCI), IJRC (International Jumping Riding Club) and Official Partner of the French Riding Federation. As part of these partnerships, Freejump regularly develops derived products, always adapted to the needs of the riders.
Concerned about environmental and social issues, they believe that sustainability and conservation are the best guarantee of responsible consumption.
Look for your Freejump products in our horse section.